How do I get a new license if my computer breaks?

If you need to replace only single hardware components of your computer, chances are that your license still remains valid. The license holds a certain number of hardware hashes (usually 5). At least 50 percent of the hardware hashes of the license have to match the current system hardware hashes.

If more components broke or you had to replace your entire machine, please write an E-Mail to shop@profactor.at including the order number and the issue you ran into. Note that E-Mails without order numbers will be ignored.

Posted in: Licensing